Policies & Shipping

Exchanges & Refunds

Every Girt Squad maker works hard to ensure her product is top notch. In fact, part of the reason she's a Squadette is for her history of quality products. Before you purchase here are a few things to consider:

  • Due to the handmade nature of our products there will be small differences in pattern placement and very slight variations in shape. These products are not created by machines, they’re created by hands and they're unique like their makers.
  • Please check the sizing charts and read the descriptions carefully. If your item doesn’t fit you will need to send the item back at your expense but we will pay for the shipping to send your new, (correctly sized!) item. Just make sure the item is in its original condition.
  • A change of mind is not an acceptable reason for an exchange, according to the Australian Competition and Consumer Commission.
  • However, if your product is way different to it’s description or there is a genuine problem with the quality of the item please contact the maker of that item directly or email us if you’re unsure who made your product.


Shipping is FREE Australia-wide. What?!

We want you to enjoy the benefit of shopping ONE collection in ONE store with ONE payment. Since every item is made in a different location we cannot guarantee items will arrive at the same time.

International shipping is $25 per $100 for orders, capped at $125 for $400+. International customers take responsibility for any customs related charges associated with their country.